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  • Welcome to AristoPaws

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FAQ - AristoPaws

1. Is the cat tree easy to assemble?
Yes. All models include clear instructions and can usually be assembled in 10–15 minutes.

2. Is the cat tree stable?
Yes. Each model features a reinforced base and balanced structure to help prevent tipping when properly assembled.

3. Can it support large cats (Maine Coon, Ragdoll, etc.)?
Yes. Our cat trees are designed to support larger and heavier cats.

4. Will my cat actually use it?
Most cats quickly adopt their cat tree thanks to elevated platforms, scratching posts and cosy resting areas. Placing it near a window can help.

5. Is it suitable for small flats?
Yes. We offer different sizes suitable for both small spaces and larger rooms.

6. How long does a cat tree last?
With normal use, our cat trees are designed to last several years.

7. How do I clean it?
Maintenance is simple:
• Vacuum fur regularly
• Wipe with a slightly damp cloth
• Avoid harsh cleaning products

8. What are the delivery times?

Estimated Delivery Times :

Processing time before dispatch: 1-2 days (Monday to Friday)

Transit time after dispatch: 4-13 days (Monday to Friday)

Total estimated delivery time: 5-15 days (Monday to Friday)

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A Responsive Support Team

Customer Service Hours:
Monday to Friday | 8:00am to 6:00pm
Phone: +32 498 407 633
Email: support@thearistocat.uk

We usually respond within 24/48 hours.